Privacy Policy

Hallscribe ("Hallscribe," "we," "us," or "our") provides tools for recording or uploading media, following live transcription and translated output, creating documents, generating subtitle files, and collaborating inside shared workspaces. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, create an account, or use the Hallscribe applications, workspaces, and related services (collectively, the "Services").

By using the Services, you acknowledge that audio, video, transcripts, translations, documents, subtitle files, and related collaboration activity may contain personal information about you or others.

Information We Collect

We collect information you provide directly, information created through your use of the Services, and limited technical information collected automatically.

Account and workspace information

We may collect information such as:

• Name, email address, and account login information
• Profile information you choose to add
• Workspace, organization, and team details
• Member invitations, roles, permissions, and sharing settings

Content and media you create or upload

When you use Hallscribe, we may process audio or video you record or upload, live session content, transcripts, translated text, documents, subtitle files, comments, edits, exports, and related metadata needed to provide the Services.

Communications

If you contact us, request support, join a waitlist, or otherwise communicate with us, we may collect your contact information and the contents of those communications.

Technical and usage information

We may automatically collect limited technical information such as IP address, browser type, device or operating system details, log data, session information, referring pages, and information about how the Services are used. We may also use cookies, local storage, or similar technologies to remember preferences, maintain sessions, and improve performance.

How We Use Information

We may use personal information to:

• Provide, operate, maintain, and support the Services
• Process media and generate transcripts, translated output, documents, and subtitle files
• Manage accounts, workspaces, teams, permissions, sharing, and ownership changes
• Respond to inquiries, support requests, and service issues
• Monitor usage, troubleshoot problems, protect the Services, and detect fraud, abuse, or unauthorized activity
• Improve product quality, reliability, accessibility, and design
• Communicate service updates, security notices, and changes
• Comply with legal obligations and enforce our terms

Depending on the context, we may process information to perform our contract with you, with your consent, to comply with legal obligations, or for our legitimate interests, such as operating, securing, and improving the Services.

We do not sell your personal information. Unless you explicitly agree otherwise, we do not use private customer content to train general-purpose models.

How We Share Information

We may share personal information in the following circumstances:

• With other users in your workspace, team, or shared documents based on the roles, permissions, and sharing settings you or your administrators apply
• With vendors and service providers that help us operate the Services, such as hosting, infrastructure, storage, authentication, analytics, customer support, communications, or content processing
• With advisors, auditors, insurers, or potential transaction counterparties in connection with financing, reorganization, acquisition, or sale of all or part of our business
• If required by law, regulation, court order, or valid legal process
• When we believe disclosure is necessary to protect rights, safety, security, or investigate misuse of the Services

Retention and Security

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts and workspaces, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information, your settings, and the nature of your relationship with us.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

We and our service providers may process information in countries other than your own. Where required, we take reasonable steps designed to ensure that transferred personal information remains protected in accordance with applicable law.

Your Choices and Rights

You may have choices about how your information is used, including:

• Updating account and profile information through your account or by contacting us
• Managing workspace members, roles, permissions, and document sharing settings
• Choosing what content you upload, record, share, export, or delete
• Using browser or device settings to manage cookies or similar technologies
• Opting out of non-essential communications, while still receiving transactional or service-related messages when necessary

Depending on where you live, you may also have legal rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, or to object to certain processing. If you would like to exercise applicable rights, contact us using the details below.

If you upload or share personal information about other people through Hallscribe, you are responsible for making sure you have the necessary rights and permissions to do so.

Children's Privacy

The Services are not directed to children under 13, and where required by law, not directed to children under a higher minimum age. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us, please contact us so we can review and address the issue.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If changes are material, we may also provide additional notice through the Services or by other appropriate means.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us by email at laconics.shpk@gmail.com, by phone at +355 68 603 9131, or on WhatsApp at +355 68 603 9131.